Privacy Policy
Last updated: January 2025
ScanMyHealth ("we", "us", or "our") is operated by MITOSYS and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform at scanmyhealth.in.
1. Information We Collect
We collect the following types of information:
- Account information: Name, email address, and password when you register.
- Health data: Blood reports, diagnostic scans, and biomarker data you upload.
- Usage data: How you interact with the platform (pages visited, features used).
- Device information: Browser type, IP address, and operating system for security purposes.
2. How We Use Your Information
- To provide AI-powered analysis of your health reports.
- To track your health trends over time.
- To send you important account and service notifications.
- To improve the accuracy and quality of our clinical AI engine.
- To comply with legal obligations.
3. Health Data
Your health data is sensitive. We take special precautions:
- All health reports are encrypted at rest and in transit.
- We do not sell, rent, or share your health data with third parties for marketing purposes.
- Your data is used solely to provide and improve the ScanMyHealth service.
- You can delete your health data at any time from your account settings.
4. Data Sharing
We may share your information only in the following circumstances:
- With your consent: When you explicitly share a report with a health coach or practitioner.
- Service providers: Trusted third parties who help us operate the platform (hosting, analytics), bound by confidentiality agreements.
- Legal requirements: When required by law or to protect the rights and safety of our users.
5. Data Retention
We retain your account and health data for as long as your account is active. You may request deletion at any time. See our Data Deletion Policy for details.
6. Security
We use industry-standard security measures including TLS encryption, access controls, and regular security audits to protect your data.
7. Your Rights
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data.
- Export your data in a portable format.
- Withdraw consent at any time.
8. Cookies
We use essential cookies to keep you signed in and to secure your session. We do not use tracking or advertising cookies.
9. Contact
For any privacy-related questions or requests, contact us at privacy@mitosys.com.